Our Navigator helps plan your resource
requirements to meet your commitments
Imagine a world where
You get insights to your sales pipeline and execution in real time and when you demand it,
Your revenue forecast is tightly integrated with sales activity and any changes in sales is immediately translated into impact on revenue, and
And your delivery organization has clear line of sight to demand for their products and services, so they can plan resources accordingly and make revenue with optimal margins
Unfortunately, this happens only in the dreams of the CFO’s & COO’s!
Not anymore ….
ForecastEra’s suite of integrated products seamlessly connect the three most important areas of your enterprise and help you forecast with confidence, drive operational excellence, and achieve your financial objectives!
Demand Navigator Services
Our Demand Navigator helps plan your resource requirements to meet your revenue forecasts and commitments, ensuring you have “the right resources, at the right time, at the right location, and at the right margins”.
DN uses a set of, user defined, operational and financial KPIs to forecast, triangulate and determine the resource requirements for your forecast horizon.
While Financial KPIs may not always be the best indicators of demand/volume, they are most readily available KPIs (history, forecasts, targets, etc.). Revenue and Gross Margins are the most commonly deployed KPIs.
While volume related KPIs (tickets, dispatches, calls, hours of engagement, etc.) are the best indicators of effort, often these are forecasted in most companies. DN Navigator algorithmically predicts these volume indicators, and with user concurrence, applies these KPIs to determine approval,
Other Operational KPIs typically deployed are Current Capacity and Capacity Utilization targets.
We also recognize “one shoe does not fit all”.
We recognize KPIs that make sense for one company may not suit your company/business profile. Demand Navigator can be easily configured to select the right KPIs that make sense for you.
Our Subject Matter Experts are available to provide you with consulting services (typically 4-6 weeks engagement) to determine the appropriate KPIs to deploy.
Demand Navigator/Services: Key Functionalities
Demand Navigator – Primer
– Five KPIs:
Financial KPIs: Revenue, Revenue Seasonality, and Gross Margin
Operational KPIs: Volume, Capacity (% Utilization Target)
– Revenue Dashboard (automated feed from Revenue Navigator)
Help assess robustness of revenue forecast
– Demand (Resource) forecasting by Service Line
Demand Navigator – Advanced
– “n” KPIs
User defined Financial and Operational KPIs
Pre-implementation consultancy services to help select the KPIs and their relevancy
– Resource and Margin optimization
Optimize resource mix by location/center (off-shore/on-shore) and resource pyramid ( skills level)
Develop margin expansion plans
– Implementation by Regions, Business Units, and Clients